Frequently Asked Questions
Everything you need to know about bringing sustainable style to your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day window for returns on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your home products eco-friendly?
Yes, Seep is committed to sustainability. We prioritize natural materials, plastic-free packaging, and carbon-neutral shipping methods for all our home essentials.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working hard to expand our delivery options to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I track my delivery?
Once your order is shipped, you will receive an email containing a direct link to the carrier's tracking page where you can monitor your package's progress in real-time.